Privacy Policy

ICR Israel Canada Ram Holdings Ltd. (hereinafter: "the Company") respects the privacy of its customers, the privacy of those interested in the Company's services, and the users of the website it manages and operates at:www.icrr.co.il (hereinafter: "the Customers" and "the Website", respectively). Therefore, the Company has decided to publish its policy regarding privacy protection, and it undertakes to act in accordance with this policy towards the Customers.

This Privacy Policy is intended to provide you with an explanation of the Company's practices regarding customer privacy, including how information provided by customers on the website, by phone, orally or in writing, or collected during the use of the website is gathered, stored, used, and more (hereinafter: "the Privacy Policy" or "the Policy").

Be aware that using the website indicates your agreement to the full terms of the Privacy Policy, confirmation that you have read and understood the Privacy Policy, and that you agree to it without any condition or reservation. If you do not agree to the Privacy Policy or any of its terms, you are requested to immediately cease using the website.

Providing Information and Its Use

1. While using the website or during a conversation or meeting with the Company, we will collect information you choose to share with us, such as: first name, last name, ID number, address, email address, mobile phone number, IP address, as well as information collected during the use of the website, including IP address (hereinafter: "the Information").
2. Be aware that you are not legally required to provide any information to the Company, and providing such information is solely at your discretion and with your consent. However, refusal to provide the information may affect our ability to provide you with certain services or the quality of the services we can offer. For example, we will not be able to contact you and offer you information or services you have expressed interest in. Therefore, if you do not agree to provide such information – please refrain from using the website and from any engagement with the group that may lead to providing information.
3. The information you choose to share with the Company will be stored in its databases, and the Company may use it in accordance with the purposes detailed below. You can contact the Company, which controls the databases, via the email address specified in Section 14 below.
4. The use of the information you choose to provide will be made solely according to the provisions of the Policy and/or the law, in order to contact you, provide you with information about the properties and/or services offered or provided by the Company, for internal operational and statistical purposes, as well as for marketing purposes such as tailoring marketing content, analyzing, and expanding the customer base, as detailed below. If you have consented to receive advertisements, the Company may also send you advertisements by email, SMS to your mobile phone, via the WhatsApp application, automatic dialing systems to landlines, etc., all in accordance with the Telecommunications Law (Bezeq and Broadcasting), 1982.
5. The Company may use the information you have shared for analysis, understanding, and expansion of its customer base. In this context, the Company may transfer your information to digital advertising platforms (such as Meta and Google), sometimes through the Company's service providers. The information transferred as stated will be used to create groups of audiences with similar characteristics and tailor the marketing content presented to you across the network ("remarketing").

In the case of Meta, creating an audience group will be done without personally identifying the data subjects, as the information will be hashed by Meta before any use by it. For more information about Meta's policy and the way information is used on the Meta network, see the information page published by Meta on creating a Custom Audience from a customer list.

1. In addition to the above, the Company will not transfer the information, permit its use, or disclose it to any third parties, except in the following cases:

1. The Company may transfer the information to third parties that provide services necessary for its operation and for fulfilling the purposes of using the information as detailed above, in the manner and to the extent required for the proper provision of the services. Such information will be transferred after obtaining the service provider's commitment to maintain the confidentiality of the information and to use it solely for providing services to the Company.
2. The Company may transfer the information to third parties for the purpose of creating potential customer audiences with similar characteristics and tailoring marketing content to be displayed across the network ("remarketing").
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4. In the event of a change in the Company's legal structure, the Company may transfer the information to another corporation that merges with it and/or to another corporation that merges its operations with those of the Company, provided that the other corporation's activities are similar to those of the Company and/or with a joint venture of the Company and another corporation, provided that the other corporation in each case has adopted the Company's Privacy Policy.
5. The Company may transfer information of a specific customer or a group of customers who committed an illegal act and/or assisted and/or enabled the commission of such an act, in order to file a complaint with the police, conduct an internal investigation into the circumstances of the act, block access to the website, and take any action to prevent such an act, handle it, or prevent its recurrence.
6. The Company may transfer the information in order to exercise its rights and obtain remedies to which the Company is entitled by law.
7. The Company may transfer the information in accordance with the provisions of a court order and/or the instruction of another authorized authority ordering it to provide the information. Without derogating from the above, the Company may transfer the information to protect its rights in any dispute and/or disagreement and/or legal proceeding related to the use of the website and/or the information and/or the provision of the services and properties provided by the Company to the user to whom the information relates and/or any other case requiring the protection of the Company's rights.

Cookies and Additional Components for Automatic Data Collection During Use of the Website

1. The website uses "cookies" for its regular and proper operation, including to collect statistical data about the use of the website, to verify details, to adapt the website to your personal preferences, to present you with relevant advertisements, and for information security purposes.
2. If you do not wish for cookies to be present, you can disable them by changing your browser settings (you may use your browser's help file for this purpose). In addition, you can delete the cookies from your computer at any time. Please note that disabling cookies may cause you to be unable to use some of the services and features on the website or on other websites.
3. In addition to the use of cookies, third-party components may also be used, such as pixels, web beacons, software development kits (SDKs), etc. These components usually operate in combination with cookies (called third-party cookies) that are installed on your browser similar to the website's own cookies (hereinafter: "remarketing tools").
4. These remarketing tools monitor, through cookies and other similar technologies, your activity on various websites in order to define, based on your activity patterns, your areas of interest and your estimated audience data (age, gender, consumption preferences, etc.). Accordingly, they allow us to present you with personalized content, display personalized advertisements, and more, all according to the privacy policies of those third parties. The third parties whose components have been embedded on this website are as follows:
   1. Google (link to privacy policy)

To understand how Google collects and processes information about the use of websites and applications and to get more information about Google's user policies and control tools: Information about websites and applications that have Google Analytics features enabled.

1. Meta (link to privacy policy)

To understand how Meta collects and processes information about website use and to get more information about the Meta Pixel: Information about the Meta Pixel

1. Outbrain (link to privacy policy)
2. Taboola (link to privacy policy)
3. LinkedIn (link to privacy policy)

Information Security

1. To protect the information and minimize the risks of theft, damage, loss, or unauthorized access to the information, the Company operates up-to-date systems and procedures for information security. While these systems and procedures reduce the risks of unauthorized access, they do not provide absolute security.
2. Therefore, the Company does not undertake, and you cannot reasonably expect, that the services and information systems used by the Company will be completely immune from unauthorized access to the information stored in them. By using the services, you are aware of and agree to these limitations.

Reviewing, Correcting, and Deleting Information

1. According to the Privacy Protection Law, 1981, and the Privacy Protection Regulations (Conditions for Reviewing Information and Procedures for Appeal on Refusal to Review Request), 1981, any person is entitled to review information about them held in a database. A person who has reviewed information about them and found that it is not correct, complete, clear, or up-to-date may contact the database owner to request correction or deletion of the information.
2. If you wish to review the information, request correction, or request deletion, you are invited to contact us, yourself or through an authorized representative in writing, by sending a written request to the email address: [email protected]

Miscellaneous

1. The Company may change the Privacy Policy or any of its terms at any time, among other things due to changes in the law, changes in the Company's structure, changes in the structure of the Company's database, and according to anything else at its sole discretion. If the Privacy Policy is materially changed, the Company will inform the customers by publishing an appropriate notice on the website.